Troba hotels a Museu de la Bateria de Heugh, Hartlepool i rodalia a partir de 39 €

"Helpful staff, good Wi-Fi. That's the positives out of the way. You actually have to park across the road in the job centre car park. My room had a raging hot radiator with no controls in May. Reception guy turned it off with a spanner, appreciated. Single Room: Outdated, grotty and only made over (a bit) every other day. Window latch broken, wobbly furniture, deadlock broken, no bedside table or shelf, no hooks or towel rails in bathroom, taps you cant operate with wet hands due to lack of...

"Not a good a place"

"Sea views was amazing."

"Nice and friendly staff, free car park. The mattress should have been replaced years ago and was very uncomfortable. No sound insulation between the rooms so you can hear everything going on in the rooms above and each side. The hotel bar was like walking into the bar in star wars, so we eat at a local restaurant nearby "

"Staff were incredibly friendly and accommodating. They also have a great knowledge of the history of the building. Lovely breakfast and clean, quality facilities. "

"Staff were amazing night staff was amazing "

"Very good breakfast and friendly atmosphere"

"Lovely clean and friendly seaside hotel"

"Lovely hotel, friendly "

"Radiators not warm, did not stay. Too cold in the room. Manager said no other room available. I asked for a refund. Not good enough for a 3 star."

"Perfect free breakfast, very clean room and the best shower ever!"

"reception spoke very little English which was surprising"

"Basic but clean and comfortable, decent value for the price. Each apartment is 2-bed so kitchen and bathroom are only shared with one other guest room. Was upgraded from single to a double for no extra charge. The people upstairs were up all night but that could happen anywhere."

"👍"

"Actually, the process of booking through Hotels.com the claim of everything must be handled by the hotel is not true. They are not in control of the booking. Hotels.com is in control of the booking so they were not able to amend or cancel the booking and the customer service reps consistently would refer me back to Premier Inn, which had nothing to do with booking the stay"