Hoteles cerca de Museo de la Batería de Heugh - Hartlepool

"Helpful staff, good Wi-Fi. That's the positives out of the way. You actually have to park across the road in the job centre car park. My room had a raging hot radiator with no controls in May. Reception guy turned it off with a spanner, appreciated. Single Room: Outdated, grotty and only made over (a bit) every other day. Window latch broken, wobbly furniture, deadlock broken, no bedside table or shelf, no hooks or towel rails in bathroom, taps you cant operate with wet hands due to lack of...

"Todo acogedor, limpio, cómodo, lo más parecido a sentirse en casa. Trato directo, amable y cordial, nada de falsas apariencias. Es lo que ves, sin trampa ni carton. El bar, pequeñita barra de madera, sirve una cerveza estupenda, y la comida es de buena calidad. Totalmente recomendable."

"Sea views was amazing."

"Staff were incredibly friendly and accommodating. They also have a great knowledge of the history of the building. Lovely breakfast and clean, quality facilities. "

"Staff were amazing night staff was amazing "

"Lovely clean and friendly seaside hotel"

"Lovely hotel, friendly "

"Radiators not warm, did not stay. Too cold in the room. Manager said no other room available. I asked for a refund. Not good enough for a 3 star."

"reception spoke very little English which was surprising"

"Basic but clean and comfortable, decent value for the price. Each apartment is 2-bed so kitchen and bathroom are only shared with one other guest room. Was upgraded from single to a double for no extra charge. The people upstairs were up all night but that could happen anywhere."

"El personal super calido y amable, en especial la chica que tienen en los desayunos, te hace sentir bienvenido y cuidado, solo que a mucho personal le hace falta su gafete con su nombre, lo cual es una pena y no se pueden identificar bien. Los cuartos son espaciosos y las camas son realmente cómodas, pero es decepcionante la limpieza, la tina estaba extremadamente sucia, en especial el desagüe, no es agradable bañarse en un lugar así. El gimnasio cuenta con mucho equipo variado y eso es un 10,...

"Actually, the process of booking through Hotels.com the claim of everything must be handled by the hotel is not true. They are not in control of the booking. Hotels.com is in control of the booking so they were not able to amend or cancel the booking and the customer service reps consistently would refer me back to Premier Inn, which had nothing to do with booking the stay"