6/10, Acceptable
April
Viatge en família
26 de jul. de 2025
Què li ha agradat: Estat de l’allotjament i instal·lacions
Mixed Experience – Great Location, But Service and Amenities Fall Short
Parking was a nightmare. There is no proper entry or driveway to pull up to the hotel entrance and unload luggage. I had to call hotel while cycling. Parking costs €20 per day, required to give a 20-minute notice.
The pool closes at 7 PM, not 8 PM as advertised online. Breakfast was especially underwhelming at €23 per person. The bacon was dry, likely left out too long, and the croissants tasted two days old. despite being in Crete—known for its incredibly fresh and sweet watermelon, peaches...the hotel served what tasted like commercialized fruit. There are so many better breakfast options around the area. Having been spoiled by good meals throughout Greece, this breakfast was a letdown.
Service was inconsistent. When valet returned our car, the staff member walked off without assisting with luggage—leaving me standing there with tip in hand and bags waiting to be loaded. On the day of our arrival, the receptionist seemed impatient and unprofessional. However, the next morning, a different staff member at the front desk was very courteous and professional.
The hotel’s best feature is its convenient location.for last-minute shopping or an overnight stay before a flight. I wouldn’t recommend it for longer stays or for those looking for warm service and quality.
April
Estada d’1 nit (jul. 2025)