Hoteles cerca de Gorilax Jungle Park - Leona Vicario

"Todo muy bien "

"Overall, the hotel looks nice, with visually appealing facilities and a decent layout. It’s very family-friendly, with plenty of activities for kids. The pool areas are a highlight, especially the heated family pool. Food quality across restaurants was good, and the evening shows were enjoyable for both adults and children. The kids club is well set up, and the lobby snack restaurant stood out for its excellent service. However, the experience is affected by poor organization and inconsistent service. Check-in took over an hour, with additional delays for the room, and there were long lines for almost everything. Staff often seemed distracted, and service noticeably improved only with tips, sometimes hinted at in uncomfortable ways. The restaurant app didn’t work, and reservations had to be made in person due to room category limitations. The room was nice but lacked basics (only two towels for four guests), and requests required long waits. Pool logistics were frustrating—early wake-ups needed to secure seating, towel shortages, and guests taking reserved spots. There are also visible maintenance issues that take away from the experience. The beach was disappointing due to heavy sargassum, strong odour, and limited swimmability. Overall, good for families, but service and organization need improvement."

"Me pareció un excelente hotel , se preocupan por el huésped , hay amenidades para todas las edades , muy limpia la habitación , súper recomendado para familias , la verdad un 10 de 10 "

"Ariel mesero de albercas fenomenal"

"El bar regular "

"Las habitaciones son de primera, el personal en general te atiende de buena calidad y muy rápido, las instalaciones de primera, regresaré de nuevo "

"La habitación súper moderna y cómoda , la comida rica en general , albercas muchas y bien mantenidas El personal la mayoría muy amable "

"Instalaciones acorde a las fotos"

"Comida muy rica y fresca. Personal excelente especialmente Enrique el bellboy. Actividades bonitas dentro del hotel. Habitaciones lindas cómodas y limpias. "