Have to say...we wanted to give this apartment a fair go after reading negative comments.....we should have taken note.
We were so disappointed with the lack of cleanliness from the minute we entered the apartment.
Unfortunately the property was fully booked so even if we had made a complaint initially, the options would have been nil..
Doors and walls were grubby and finger marked, utensils needed washing before using, the carpet felt sticky and unclean, bed linen had stains....apartment was in need of renovation...particularly the sliding doors, which were almost impossible to open, curtains were shabby and inadequate as they did not 'meet' so lighting from street kept us awake, as did the constant road noise and blaring TV's from other apartments. Lighting inadequate...maybe to conceal the grubby walls?
Hot water cylinder in the bedroom wardrobe constantly dripped during the night
We approached Hotels.com and they suggested contacting Reception of this 'Resort' which we did...
His response was that this property is 25 yrs old, 3.5 star not 5 star. That other people have never had issues with lack of cleanliness.
Did admit tha this apartment is in need of re-painting and renovation but that it was always occupied so unable to do those tasks.
In our opinion, it doesn't matter how 'old' a property is, there is no excuse for lack of cleanliness and if the apartment is in need of renovation, then do not 'sell' unless those matters have been attended to...
Forewarned
