10/10, Excel·lent
Max, Guayaquil
Viatge en família
1 de juny de 2025
Què li ha agradat: Neteja, comoditats i estat de l’allotjament i instal·lacions
Service at the Terrace Restaurant was amazing, the gentleman in the evening was excellent, he made great recommendations and took good care of us. The food has always been good here but the continue getting better. The winemaker/sommelier Giorgi is very charismatic and always welcomes us back in a warm manner, thank you. On room for improvement i would recommend to fix/adjust the in-room toilets flush, as water goes for way too long wasting water. As you have many foreigners coming to your place put written recommendations for the sauces as some may miss to experience the right mix of flavours, for example Tkemali with Mtsvadi or with the potatoes. Also as soon as we arrive and we were getting of our car a very unfriendly guy approached us out of nowhere, i think he was security from the main gate asking us... "gismet?" Which i believe he meant "yes? I am listening"... we told him it was not our first time and he started to wave his arms around in a very impatient manner and the ask again what we were there for. Very unpleasent and rude! He should be trained on his verbiage to rather welcome people with a smile rather than making us feel unwelcome. We love this place and we will come back, this feedback is meant for improvement of this very lovely place we enjoy very much.
Max
Estada d’1 nit (maig 2025)