6/10, Acceptable
Callie R.
12 de jul. de 2025
We looked for two things when searching for places to stay: AC and Wifi. Unfortunately the wi-fi didn't work and they sent someone to fix it, but didn't work. It was very hard to plan and we had to go to a cafe for interner throughout the day. The last night all the power went out and we had to go to the bottom of the building and reset the breaker. Once this was reset the Internet worked. So it was an issue with the modem, however the host believes at this exact moment the Internet was magically improved by the Internet provider and this reason they are refusing any type of refund. Even VRBO customer service reached out as well and they refused. I would give more stars if it wasn't for this and also the fact that we literally lost all power. Also to note it is about 50 steps up to the apartment. The carpet and chairs were quite staine. The rest of the apartment was good. Would recommend a book with instructions to explain how to reset breakers as this seems to be an issue for them to loose power. The location was good. You could hear the neighbors but we brought a sound machine which helped. The host was not the nicest when we called with problems. She seems annoyed that I didn't know how to reset the breaker that was hidden in the building and spoke quite rudley. If you want wifi to be able to plan your trip or communicate back home, I wouldn't recommend this place then. Also to note this is the first time I have ever given a bad review and we have traveled a lot!
Callie R.
Estada de 4 nits (jul. 2025)