Viatges a Ercolano

Equipment haut standing rizn à dire, très bien rénové

Can not fault this hotel. Gorgeous view, lovely staff and comfortable bed

Perfect location at the heart of Anacapri. The rooms are immaculate, the pool is beautiful, breakfast is excellent, and the hotel staff are friendly and helpful, especially Ravi. Best of all, the owners are on site to make sure that everything goes well. As for the price, it’s hard to beat it on the island. True value for the money. We were treated like royalty, and were sad to leave after 6 great nights. Very highly recommended.

Beautiful property that offered regular shuttles to Sorrento (20+ minutes away). However the food and drinks were very, very expensive and a long trip to and back to get anything else.

We stayed at this hotel for six nights. The location and sea view are absolutely stunning and were the highlight of our stay. The housekeeping staff were consistently kind, polite, and helpful, despite what appeared to be a difficult working environment. Unfortunately, our experience with the management and front desk was the exact opposite. They were consistently rude, dismissive, argumentative, and unwelcoming. Not once during our stay did we feel genuinely welcomed. The hotel also seems determined to charge extra for almost everything. Need ice? €10 service charge. We also asked for drinking water and were told they could provide two cans, but they would simply be deducted from our daily housekeeping water allowance. It felt unnecessarily petty. The centrally controlled air conditioning was another major issue. The room never became cool enough, and when we raised the concern, the manager simply said, quite bluntly, “That’s how it is.” We eventually had to request a fan just to sleep comfortably. What bothered us most was witnessing management speak to housekeeping staff in a raised, degrading manner on more than one occasion. In summary: beautiful location and incredible views, but these positives were overshadowed by an arrogant, disrespectful management team and poor customer service. We would not stay here again.