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"On the morning of October 1st we were caught in a heavy downpour at Machu Picchu and ended up completely soaked. Even though we had already checked out, we went back to the Inkaterra front desk in the afternoon to ask for help. The two ladies and one gentleman who received us were absolutely wonderful — warm, attentive, and very efficient. They quickly arranged access to the spa so we could take a hot shower, and the front desk kindly helped dry our coats and shoes. Thanks to their thoughtful...

"The Hotel Owner was very accommodating and always willing to serve his customers: excellent Customer service and attention. "

"Spotless room. Good service overall. Great for one night stay in Aguas Calientes before ascending Machu Picchu. They were kind enough to have someone meet us at the train station to direct us to the hotel. And the very early breakfast (starting at 5am) was much appreciated. "

"Amazing place with great views "

"Excellent "

"Small boutique hotel with Wonderful staff, meet & greet at train station to show you to hotel, large clean modern rooms, buffet breakfast with good variety. Looks small from outside but rooms were large and spacious, even interior rooms are set up well to not feel confined. No pool but Spa service available!"

"Equipe maravilhosa ! Quarto confortável ! Mas um hotel sem uma experiência de luxo , especialmente gastronômica. "

"We had a lovely room with comfy beds and a great shower after our Inca Trail hike. The included dinner was good and the spa services were excellent. The staff was also very helpful holding our bags and delivering them to our room.. We also enjoyed walking around the area around the hotel and the market and it was only a block to walk to the train station."

"Pretty much as good as you can get in such a small town. "

" Good "

"Henry, the manager, was fantastic! Room was clean. Check in/check out was a breeze. Breakfast was simply amazing! And they held our bags for us while we went to Machu Picchu after check out. Would absolutely stay again and recommend this place to anyone."

"Friendly staff"

"This Belmond is ideally located at the entrance which was great for our stay. The staff are friendly, professional and very helpful. The property is excellent and the dining choices are very very good. "

"Equipe muito atenciosa e muito bem localizado, muito perto dos restaurantes, estação de trem e lojas. "