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"Love staying here ; great location, clean rooms and nice staff."

"Nice room. Breakfast was good, staff very service minded and attentive. "

"My stay was okay, but this hotel is nowhere near a 5-star standard. While we were upgraded to a bigger room, the hotel has too many issues to justify its rating or pricing. The first thing I noticed was holes in the towels, something you would never expect at a so-called 5-star property. On the first night, there was brown water, followed by no water at all for about four hours, which is completely unacceptable. I also had an unpleasant experience with staff attempting to charge me for a broken...