Cerca hotels a Governació de Matrouh

"Yes its a beautiful resort! Rooms are amazing and housekeeping team is top notch-shout out to Helmy and Mohammad on the 19th floor! Front desk were also helpful and smiley! But the service level anywhere else is not representative of a Rixos level! Staff at the buffet, restaurants , bars are clearly not happy working there and it shows in how they deal with customers. At the buffet i asked to get help finding a place for 4 the answer i got was find it yourself. Several in between employees...

"The rooms were spacious and clean, the food was delicious, the beach was beautiful, and everyone was so friendly and helpful."

"The beach is the most clear water in the world. There is no wave. I enjoyed the beach very much."

"I used to love that hotel but the service and food quality dropped significantly. The rule for pool usage and allowed swimming suites changed and seemed that people use swimming pools wearing their regular clothes. Instead of fresh squeezes they offer packages juices that taste like plastic. In the whole hotel there was no US outlet adapter, all the room outlets don't work for US electric devices or electronic charges. The quality dropped significantly after management change. I will no longer...

"The sewage was not working in two WCs , two broken chairs, the room service didn’t come regularly, the delivery are not allowed simply to get to the chalet I had to get out to the lobby or call them to allow the delivery boys in. The beach was very good but service and maintenance not that good bad experience"

"The best hotel and best staff. Best service"

"Hotel is good and personal friendly. But too much noise during the weekends until early morning"

"An absolutely amazing hotel. I have traveled the world and this hotel is top 3, everything was amazing, staff, service, facilities.... I will most definitely be back and soon I hope 🙏"

"Staff were very very rude and the villa didn’t not have water for the whole trip"

"Everything was good. We really enjoyed our trip "

"Very nice resort"

"The hotel is grand and the property is huge. The beach has The rooms are modern and well appointed."

"Terrible over all experience. It is impossible to get to this place without going thru military security because it is very close to the president palace. The place and the staff are very nice. But unfortunately the room was 20 minutes walk to the beach. We had to wait for golf cart to pick us up everytime we want to go somewhere. Uber driver not able to find the place. And when they find it. They have hard time getting in because the security. It is very unfortunate."

"Beach was amazingly great and attractive. The staff were very helpful. The live guard at the pool were very nosy and asked many unnecessary questio"

"They were too friendly and I spent a lovely two days in there"