4/10, Deficient
Jean-Paul
23 de set. de 2025
Què no li ha agradat: Personal i servei
I called the front desk 3 days prior to my hotel stay telling them that my friend would be arriving before i would and that I’d like to have the flowers I ordered from FTD placed in our room when they arrived earlier in the day. When I contacted my friend and ask if she saw the roses in the room she told me that they were not in the room. I checked FTD and they noted that “Constance” had received to rose at the front desk. I call the front desk and the night attendant said he neither saw the flowers or heard anything about them. He even checked next door at the Residence inn a they didn’t’t know anything about it. Later that night the front desk attendant must have found them and he delivered them to my friend in our room. The point is that the roses were supposed to be in the room prior to my friend arriving.
The second problem was
Jean-Paul
Estada de 3 nits (set. 2025)