We loved this hotel. Its staff is as helpful, willing, and present as at a very high-end hotel and as friendly and personable as at a cozy b&b. Our room was lovely--sunny, spacious, and comfortable--and the shower was perfect! The breakfast buffet in the morning was amazing, too. Two tables full of savory and sweet options including an array of cheeses, charcuterie, ricotta-stuffed zucchini flowers, asparagus wrapped in bacon, baby eggplant stuffed with tomatoes, polenta. There was fresh fruit, muesli, and yogurt, cakes, croissants, and custard tarts as well as the necessities of coffee and tea. In the evening there were nibbles available in the lounge and bar stocked with whatever you might desire. Everything was wonderful! I highly recommend this hotel for couples and, I think, for families. It's centrally located in Cortona--just 2 hills to climb to cafes, gelaterias, art galleries, museums--everything except the many other churches and gardens that are some 8 hills away.