2/10, Horrible
Garegin
Viatge en família
3 de nov. de 2025
Què no li ha agradat: Neteja
For $378 per night, we expected at least a clean and comfortable stay. Instead, we got the oldest, most worn-out room imaginable. The bathtub and sink were filled with long black hair, the surfaces were dusty, and the entire room felt unclean and neglected. The room was missing robes. We called reception and were told they would be delivered shortly. After waiting 40 minutes with no response in the room, we went down ourselves, only to be told again to “wait in the room.” Another 30 minutes passed, and still nothing, while the pools were about to close in an hour. For almost $400 a night, guests deserve a spotless room, functioning amenities, updated furniture, prompt service, and at the very least, warm water for a morning shower. Instead, our entire family had to take freezing cold showers before checkout, which was absolutely unacceptable for the price we paid.
Garegin
Estada d’1 nit (oct. 2025)
