8/10, Bo
Tara
Viatge en parella
11 d’ag. de 2025
Què li ha agradat: Personal i servei
We stayed in the Grand Room and we really, really liked the wall-to-wall windows. It made for an absolutely beautiful view of the river and city!
The room was also very spacious, especially for Chicago. It was plenty big enough for a king-sized bed, a couch, desk, and couple of chairs. I loved that it had an entryway with a bench. It was a great place to put luggage, shoes, and souvenirs; keeping the mess out of sight from the main part of the room.
In addition to being large, the room was also very comfortable. The mattress and pillows were the ideal softness. And there were two separate AC units with two separate thermostats, which made it easy to keep the room at the ideal temperature.
Checking in and checking out was also a breeze. We actually checked in about 45 minutes early with zero issues. The lady at the front desk didn't even mention that we were early, just checked us in like normal. And upon checkout, we asked if they could hang onto our luggage as our train wasn't scheduled to depart for another five hours. They happily obliged and retrieving our luggage was seamless once we were ready to go.
Now the things that could've been better.
The setup was a bit unusual. You have to take the elevator to the fifteenth floor, then walk across the hotel lobby to a different set of elevators to then go to your floor.
Also, the ice machine on our floor was broken, we had to go to a whole different floor to get ice. We also didn't love the coffee pods provided.
Tara
Estada de 2 nits (ag. 2025)
