First off, we spent 30 minutes in the lobby because the hotel employee was not picking up the phone to allow security to send us up. We had just left the festival and wanted to go upstairs, check in quickly, but instead almost fell asleep in the lobby.
Next day, we decided to get the continental breakfast. VERY LIMITED options. Worst of all, the milk was SPOILED! The coffee was not even hot and it did not meet basic coffee standards. If this does not come included, just walk to Dunkin’ Donuts which is a 45 second walk away from the hotel.
Not only that, the hotel charges you for any little thing. Just take your own snacks, the hotel was not cheap, but they made our experience not want to go back even with that view.
Overall, it’s in a great area; just a 5-10 min walk from grant park. You have the metro nearby with easy access to the 290 expressway. There are many food options also a walk away. The view is great! Besides that, do not expect high amenities from the hotel. Additionally, if you’re staying the weekend, there is no gym available.