10/10, Excel·lent
Cristina
Viatge en família
10 de nov. de 2025
Què li ha agradat: Neteja, estat de l’allotjament i instal·lacions
The Swissôtel Chicago truly impressed me as a beautiful property offering an exceptional stay in the heart of the city. The overall experience was highly positive, and I would definitely choose to stay here again.The room provided breathtaking, amazing views that were easily the highlight of the accommodations. The beds were incredibly comfy, ensuring a restful sleep every night. While the pillows were a little flat, that was a minor drawback given the overall comfort. The bathroom experience was excellent, featuring hot water and great pressure in the shower. It is worth noting that the hotel does have some added fees per day. Although I typically prefer a fully inclusive price, the quality of the stay ultimately made it worth the extra cost.The location of the Swissôtel is unbeatable. It sits right in the middle of downtown, on the river, making it walking distance to a huge array of attractions, dining, and shopping.The service was also top-notch, especially thanks to Bernard who checked us in. He was super helpful with everything from check-in details to providing recommendations for tours and managing bookings. Personalized assistance like that truly elevates a hotel stay.During our visit, we dined at The Palm, and the experience was delicious. As expected for a high-end establishment, it is a pricey steakhouse, but if you're looking for a luxurious meal, the quality certainly justifies the splurge. Definitely would visit again
Cristina
Estada de 2 nits (nov. 2025)
