6/10, Acceptable
Jacinta
11 d’ag. de 2025
Room: bedside light not working. Heating/air conditioning has alert saying filter system needs cleaning. Given windows can’t be opened, and that it’s an airport transit hotel, these systems should be cleaned for both circulation on the rooms & to prevent infections from unhygienic filters.
I also went to the sauna. The wooden seat is broken. The ladle to pour water onto rocks was broken. The bucket for the water was cracked and empty.
Location: excellent
Luggage storage after check out: available
Airport transfer: free bus 100m away
Disappointing: can’t sit on pool deck after check out while waiting to go to airport. Was recommended the park behind the hotel which (not Novotel fault) is a big cigarette ash tray
Jacinta
Estada d’1 nit (ag. 2025)