6/10, Acceptable
Odette
Viatge en parella
27 de maig de 2025
Què li ha agradat: Neteja
Què no li ha agradat: Comoditats
Elba Palace Golf Boutique Hotel has the potential to be an outstanding establishment, however on my visit it was not perceived as a 5-star hotel.
I arrived on a Saturday, and the spa was not available.
On Sunday the pool was closed for renovations - when I enquired I was told all guests were informed prior to their stay - regrettably I was not informed.
The spa still not available.
The food served in the breakfast room was not appetising at all, so I resorted to the fruit, however the watermelon was spoilt as well.
Dinner was a good variety, however after the second and third day it became apparent that previous desserts were being rotated and dressed differently to appear as a 'new' variety.
On Tuesday, the orange fruit at breakfast was once again spoilt, and I landed up being sick.
Besides the above, the room service staff and a few other staff members were exceptional...pity about the facilities on site.
Odette
Estada de 5 nits (maig 2025)