Supposedly this is a 4 star hotel. It felt like 2 stars at best. The room was small for European standards, there was no room between the bed and the desk and it was impossible to sit down at the desk chair. It was not possible to control the heating - we could set the temperature, but that temperature was not maintained, it continued to heat, so we had to turn the heating off at night because it was impossible to sleep because the room got too hot, but this meant the room was freezing when we woke up. There was no refridgerator in the room in a 4 star hotel!? The shower cubicle leaked water which meant the bathroom floor was flooded after every shower and we had to mop up the excess using towels. The bathroom sink tap was sensor-controlled which randomly stopped working and we had to wait 5 minutes for it to work again. The cleaners moved our clothes that we had left to dry in the room, which meant they hadn't dried properly when we got back to the hotel. The worst thing was the smell - the hotel reception, lift and stairs all stank of sewage/as if something had died, and sometimes this smell came into the room. There was an ice rink outside the hotel which played loud music from about 7pm to midnight (until 1 or 2am at weekends), this wouldn't have been an issue if the hotel had any kind of soundproofing. Our room windows were draughty and when the wind blew we could see the curtains move. The only recommendable thing about the hotel is the location.
