2/10, Horrible
Emily K., Vancouver, BC
16 de jul. de 2025
Què no li ha agradat: Neteja
We booked this property for a family focused getaway and left disappointed, overheated, and out a lot of money.The central AC didn’t work, despite the host assuring us beforehand that it did. Indoor temperatures hit almost 30C, which made it unsafe for our young kids to sleep. We had to get and install our own portable AC units just to get through the night. Even then, several people left early due to the heat. The host’s response? That we technically had AC because we brought it ourselves.There were cleanliness and safety issues throughout: mold in the shower, flies everywhere, and broken fixtures. The host dismissed every concern and implied we were just difficult guests.To make matters worse, there was a loud party from 1-4 a.m. at a house on the same lot, violating the listing’s quiet hours and requiring a police call. Again, the host claimed it wasn’t his problem.We came as families expecting a safe, functional, clean home and got none of that. Judging by the other reviews, this place may work for party groups who don’t care about maintenance or cleanliness, but it is not family-friendly.We tried to resolve everything directly and were met with condescension and excuses. Avoid this listing if you’re expecting basic standards, honesty, or accountability.
Emily K.
Estada de 3 nits (jul. 2025)