"Beautiful property, exceptional service! A few minor issues with some of the bath towels old and ratty, the shower screen coming off at the base. No soap for the bath. But overall an awesome stay in an awesome room. Room service was exceptional as were the front desk staff. "

"The out side pool and spa "

"This is the 2nd time that we have stayed here. We find all the staff very friendly and helpful even the grounds person was willing to show us around when we looked lost. The only negative was when arriving, they said they were taking $250 out until the end of the stay even though I had paid in full 2 months ago. I think it should be mentioned by email before the holiday so you can budget, as I normally budget for this holiday and taking that amount out, leaves me with not as much spending money...

"Good location where it is right next to the beach and many dinner options."

"Hotels Food was excellentay"

"Excellent stay!"

"The apartment is spacious and clean. I will give it all 5 stars except for the fact that during our 3 day stay, the pump in the heated swimming pool is out of order. The manager has told us that if the pool cannot be fixed, they may arrange the guests to swim in the adjacent Sofitel hotel. Unfortunately, we have to leave after the 3 days' stay and would be grate if the arrangement can be made as soon as the pool matter is unsolved."

"Snorkelling in the pool lagoon with the tropical fish was amazing Only a couple of mins walk for Surfers Paradise main strip Buffet breakfast is delicious"

"Great hotel "

"Beautiful peaceful property"

"Staff seemed absent and disinterested On departure nobody at check out. No mention of the restaurant at check in. Lacks soul at the moment. "

"The Castle was really a beautiful place to stay. The atmosphere of Tamboring Mtn is amazing. Food was delicious. "