"First they NEVER answer the phone. From exterior or from in the room. Showed us our room and then of course it was no smoking BUT someone has probably Stayed a few days and smoked heavily because It was brutal. There was a nespresso machine in the room but they changed our room eventually to one on a lower floor. Just a kettle. I asked If they could bring us the nexpresso. After waiting for someone to answer for 10 Mins I went back Down To the lady and asked. She Said she’d get housekeeping to...

"The property was overall beautiful. I upgraded to the Red level package with the Mountain View (2 adults and 2 kids). It is a great hotel for couples or adults but is not my preferred choice for kids since there were hardly any activities for kids my age (13 and 9 years). The only improvement is the Red level service could have provided more protein on the food provided. The drinks were heavily provided as well as a few snack options. I felt that I didn’t get my monies worth for the addition of...

"Nice hotel"

"super"

"Responsiveness of super-friendly staff"

"We stayed 4 nights in the hotel and attended wedding. This hotel was the main stay for all the wedding guests. We had dinner at the restaurant in the hotel and forgot our shopping bag. But upon checking up soon, our bags were gone. We know, the hotel: restaurant staff took them. The staff wasn’t particularly helpful in helping us or reviewing the cameras. This gave a very unpleasant experience. For a hotel of this caliber, we didn’t expect this outcome. I guess, we just had to be careful....

"Staff very helpful from the start. Breakfast was excellent and staff gave great advice for a hike that provided a fantastic view of entire region."