"Excellent "

"There are plenty of 5 star hotels to choose from in Tokyo but we were glad we chose this one for our first trip to Japan. The room was comfortable and blended Japanese and Western styles and was serviced thoroughly every day. We made good use of the club lounge for breakfasts, snacks and drinks in the evening and had dinner one time in each of Origami and the teppanyaki section of Suiren, the fine dining restaurant. Each time the food was excellent and well-presented. What really stood out...

"Amazing breakfast, "

"Outstanding hotel in every way. Gorgeous!"

"The hotel is very stylish and spotlessly clean. The staff was friendly and helpful. We particularly liked the free cappuccino every morning made by I Wawan, who was super friendly and a great barista "

"This hotel was exceptional. Truly what you would expect for Forbes and Michelin 5 star rating. The rooms were very large for Japan standards. Wonderful deep soaking tub and exquisite views. The bed was extremely comfortable. One of the best things about this hotel is the hotel bar. I’ve never seen such spectacular skyline views. They even stamp the foam of your beer with the hotel logo. I would highly recommend this hotel for couples but not for families because the shower and tub is...

"全体におもてなしの心がありふれたホテルでした。海外にも設備のいいホテルも沢山ありますが、サービスに関しては日本を感じて大満足です。改めて日本の良さを感じた一泊でした。ありがとうございました。"

"The rooms are spacious, staff are very helpful and friendly. The hotel is closer to Shinagawa station, handy to 7-11 and other amenities"

"Lovely hotel, beautiful linens. Staff outstanding. Location for staying put or travel couldn’t be improved. Subway is below the hotel, restaurants, shops and surprisingly a serene atmosphere outside the hotel. I felt was the area for makeup and hair wasn’t large enough and drawer space was sparse. Lovely window treatments (automatic) with outstanding blackout."

"Na"

"Beautiful hotel, gorgeous spacious rooms, clean, amazing staff and service and best location in Tokyo. Highly recommend! "