"We booked this a week prior to our arrival but when we arrived past 7pm the Manager on duty told us that the Expedia did not pay our stay and cancelled our booking, it was a 2 hours exchanging of communication between us and the Shangri-la and they instructed us to call Expedia as they are the vendor and we did not pay directly to them. I told them that I got confirmation that it was not cancelled and letter from Shangri-la reservatiom team that they are expecting our stay. Why should I...

"Excellent hotel with outstanding staff. Really good quality food better than all the restaurants in the adjacent SM mall. I specifically like to thank two people who work for this hotel; first is the room operation manager Ms. Riza Serafin and the lobby lounge attendant; Miss Jamaica who did their best to make my stay a very memorable one. Both of these folks must be promoted. They are assets for the hotel and should be rewarded for their outstanding service to the brand of Radisson Blu. Keep up...

"とても綺麗で快適でした。 値段は少し高いですが、それ以上のサービスでした。"

"We love our stay at Plantation Bay. Excellent service, great amenities. My only recommendation is to have more gluten free options in their restaurants. My daughter has Celiac Disease with Type 1 Diabetes & she has limited food selection here. "

"All the staff were very attentive to our needs , nice hotel. I would stay here again."

"호텔 직원들도 매우 친절하고 리조트 바로앞이 바다여서 개인 스노클링 장비 챙겨서 가면 좋아요!! 워터파크 잘되어있고, 인피니티 풀도 잘되어있어서 좋아요!! 조식도 맛있고 전체적으로 좋았습니다. 다음에도 제이파크 묶을 예정입니다!!"

"Staff members were so accommodating. Breakfast was awesome! Friendly and amazing hotel staff."

"Nice place, I did not expect that the suite has 2 bedrooms. I will definitely recommend to my friends."