"We upgraded to Red Level, which was worth it because of the room upgrade, breakfast was included and the lounge facilities that included free drinks (beers, cava, wines and soft drinks with nibbles) and tapas from 1700-1900 each day. We had a great view of the marina, bay and the cathedral in the distance. Very friendly staff, who were more than helpful. "

"Property is nice but I’d say solid four star not five . Rooms are large and we had a nice balcony facing the water. We were not fond of bathrooms lay out that lacked privacy . Staff were very friendly and pool and gym well equipped. All meals were buffet style which were good although I’m not a big fan of dinner buffets. Location assuming weather is good is typical beach like but on a rainy day you are limited for activities. Overall a nice stay but not great"

"The staff was exceptional. So kind and personable."

"Great stY"

"The location was great - proximity to Palma, bus line, beach - but not what I would consider a 5 star hotel. Service was lacking and a bit disappointing; for example the airline lost our luggage and I asked for a brush to be delivered to our room, and it never was despite 2 calls. One morning we scheduled room service for a time indicated on their ordering card (10 am - 10:15 am); it arrived at 10:40 am after a phone call. The experience contrasts with other 5 star hotels where the service is...

"Hervorragend in allen Belangen. Kommen gerne wieder. Wird allen Erwartungen und bei diesen Preisen gerechtfertigten Ansprüchen gerecht. "

"Leckeres Frühstück, angenehmes und ruhiges Ambiente, ruhige und zentrale Lage in Palma, dieses Hotel ist wirklich zu empfehlen."

"The staff couldn't do enough for us, the beach and hotel are absolutely perfect, could not of been happier with our stay."

"Hervorragendes Hotel! Design, Sauberkeit, Service wirklich außergewöhnlich. Klare Empfehlung!"

"I highly recommend the hotel, and the surroundings area are magnificent."

"Alles perfekt! Jeder Zeit wieder!!!!"

"Tolle Ferienanlage, viele Pools, herausragendes Frühstück, Dachterrasse mega, 300 m zum MegaPark"