"The pool was small and I felt like it was not clean. Kids couldn’t even see under water with their goggles. There were a lot of kids running around without parents and we had several knocks on our door from kids messing around. We did call down to the front desk and they sent security up immediately. So that was a plus! Employees were very attentive. "

"It was too cold for the pool! The property is in a great location, the staff kind and very helpful. The on site restaurant is quite wonderful. I would have to say we had the best meal of our stay of 4 nights in Chicago!the rooms are large and airy and very clran"

"Bar menu was not great and overpriced. "

"The rooms are large and very clean. This was a perfect spot to relax and make it to my passport appointment quickly! "

"I had a nice two night stay at the Blackstone. It’s well maintained, clean and staff are friendly. It’s near the river and was a 5-10 minutes walk to the Art Institute and Auditorium Theatre. Bath products were lovely and the robe was so comfy. I was a solo female traveller and I felt very safe and comfortable at this property. Two small considerations: the restaurant closes by 10. Coming home from the theatre, it would have been nice to have a nightcap option that didn’t require an uber ride....

"It was a great hotel! "

"The staff at the Pendry are top notch. We arrived early and just wanted to drop our bags off, but the staff was able to check us in several hours early. Upon learning it was my birthday, the bell hop brought me a glass of wine from the bar and later, the staff sent up a bottle of prosecco and birthday cupcakes. Our room "

"Great hotel prime location staff was very attentive "