"Amazing reception, very polite and helpful! They gave us iron with ironing board and a kettle upon request! Would definitely recommend! Also, minutes of walking to the heart of Lucerne, no need to take bus or taxi, everything is close to hotel which is very convenient especially after a long day of exploring city life!"

"My husband and I had the pleasure of staying at your hotel for two weeks and truly enjoyed every moment. What made our stay especially memorable was the exceptional staff—everyone was warm, professional, and genuinely attentive. Every request we made was handled promptly and efficiently, always with a gracious smile. We would like to extend our special thanks to Mara and Stephany from reception; Lidia and Maria from housekeeping; and Marina and Antonella from the breakfast buffet for their help...

"Breakfast buffet and breakfast staff really great. Close to centre. Spa area good fun "

"Great welcoming staff. Loved the bottle given. The room was great. No issues. "

"早餐多元~環境優美~服務人員熱忱~房間很舒服"

"Some music until very late on weekends from the lounge on the same building ( it’s a nice spot). Everything else was awesome."

"Beautiful view from balcony!"

"This is an iconic stay in Lucerne - beautiful rooms and wonderful view. Close to everything."