"Checking into the room was a hassle. You park in the garage then have to drag your luggage through the casino, about a 15 to 20 minute walk, to get to the check in desk. Then drag your luggage another 15 to 20 minutes to where the rooms are at. Then they have a room that had been smoked in. So another trip back to the desk to switch it. The big kicker was we booked the room for $92 and after all their “special fees” it ended up being $228. "

"Hôtel très propre ,ça sent bon.Ça vaut le détour ,restaurant délicieux ,plein d’activités.Le personnel attentionné,gentil."

"It was a good stay "

"My third time staying at Crowne Plaza Kitchener. The staff is exceptional! They even remembered me! Always extremely professional, kind, accommodating, and patient. My upgraded room was so comfortable and clean. Aqua, the restaurant, is delicious and the wait staff is wonderful. I also used the fitness centre this visit. Was surprised at how many options for working out are available. An exercise room, pool, bowling alley, putt putt golf! I will be staying there again soon!"

"Great decor, unique property. TV didn’t work very well, the thermostat didn’t seem to turn from AC to heat, and the blinds didn’t keep the room dark come 7:30. The room was very stylish and the staff very friendly and helpful! "

"Clean room"

"Always great place to stay in windsor. Staff could not be kinder. Rooms superb. Spend lil more get river view watch the boats go by."

"We were staying there because we had a wedding venue close to the hotel. Upon returning for the night. We found water and an ice bucket waiting for us. As well on checking in a small cake with fruit berries. "