"They wouldn’t let my brother stay there because he didn’t have a card and they still haven’t returned the money because it was booked through Expedia. I cannot figure out how to get the refund through Expedia and the hotel could care less"

"Vallet team is excellent and made u feel welcome. But i did not feel that from the front desk or from wait staff at the restaurant. Hotel was clean and beautiful. Restaurant food was not impressive and with the options around i suggest to walk down the river walk and eat somewhere else. Hotel is centrally located but there is a abandoned building across the way that needs improvement to make the views from the hotel worth the price. Room was nice, but lacked safety rails in bathroom and...

"Room was great and also the staff was nice as well, except the lady at the market place at the hotel in the morning. She was a little rude and not listening to customers properly "

"The hotel is a little dated. The staff were very helpful and friendly. The hotel seemed forgotten as it was not busy at all. It is located in a great area of midland with great restaurants nearby. "

"A very nice hotel in San Antonio Riverwalk. Bery nice staff and beautiful room with great shower and bed! "

"Hot tub broken and no pool service despite front desk assurance the area was open and she was sending a waiter. Was a stay-cation for us but we probably won’t be back. Better for conventions like it was having with ppl who don’t desire amenities. "

"Lovely stay! I would highly recommend. The restaurant, pool, and spacious outdoor gardens were so beautiful. Our room had a small sitting deck. Next time I want try the spa amenities. Definitely will stay again. "

"Very clean hotel. The rooms were minimalistic and basic if you ask me. But the bed was really comfortable. I didn't want to get up in the mornings. For the price $300/night I was expecting way better. Everything was very basic as far as amenities. There wasn't even a hot tub. The pool is 10th floor and a but small. It's heated but still too cold for early afternoon. Perks- they have free tea and coffee service in the morning. They have free wine service around 5pm. I stayed at 3 different...