"The staff were very friendly"

"Absolutely amazing destination! Everything was perfect."

"Kevin Wu the night manager was extremely helpful in every way"

"Food and drinks served free in the evening."

"Hotel Chaco near Old Town and Sawmill Market was very comfortable and modern with high end finishes and a nice pool/patio area. "Free" valet parking is included in the Resort Fee which is in addition to your room rate. They also allowed us to self-park in the rear lot reserved for valet parking. There's free coffee in the lobby in the morning, but no other takeaway food or snacks. Breakfast is available from the Level 5 restaurant after 8am. We dined at the restaurant on the rooftop patio on a...

"the bathroom was NOT clean at all when we arrived in our room. there was urine all over the bottom and side of toilet. sheets were not clean and the bed was so uncomfortable. ac barley worked as well. you would also think that the hotel would have some water in the room but no you were having to pay for everything. definitely not going back to that hotel. very disappointed. also forgot to mention… the woman working the front desk this morning was very rude to my partner when he had asked if they...

"The majority of the staff were great and made our stay enjoyable. Unfortunately, our experience at the pool bar was disappointing and could definitely use improvement. The biggest issue was the inconsistency in how the bar’s serving policies were enforced. The staff were not very friendly, and the rules seemed to change depending on the guest. At one point, the bar closed early because other guests were intoxicated, even though they also had a stated limit on the number of drinks they would...

"Our patio did not have chairs, requested for two to be brought to room. That did not happen . Sad such a small request could not happen. Valet’s service was good, but seemed like an inconvenience for staff to assist. Overall rating would be 3.5. They could do better"