"Wonderful Stay with Exceptional Service I had such a great experience during our stay! The housekeeping staff truly stood out — they were incredibly accommodating and made sure our rooms were clean and comfortable. When we arrived, the room meant for my kids had only one bed instead of two. I brought it up to the staff, and they handled it immediately without any hesitation — quick and efficient! What really made the stay extra special was that the hotel surprised me by decorating the room for...

"Great resort.. Staff are helpful and so friendly . We had a one bedroom suite with a beautiful view of the resort and the ocean."

"On the beach with sunset views. Excellent customer service from the staff -- helpful and friendly. Accommodation wasn't fancy or luxury, but tidy with everything we needed. Bed was comfortable and the air conditioning worked well."

"The view from our room and the restaurant over Lami Bay is beautiful. Our Executive King room was quiet and had the best mattress we’ve slept on during our 2 week holiday in Fiji. Anyone who likes a supportive mattress will love staying at the Novotel. "

"Friendly staff! Greeted with a song and departed with a song. Food very good. Room was somewhat small but in excellent condition. Grounds are lovely and the beach is spectacular! Vinaka vakalevu!"

"Had a peaceful vacation. I will go back there again for sure"

"Fantastic holiday l totally reccommend the Naviti Resort, the hospitality is outstanding such lovely staff, great Accomodation and food my coeliac daughter had plenty of options even with the buffet and they offered a gluten free menu. The all inclusive package is well worth it. "

"The staff was amazing, it really made a difference!"

"Great space and staff "

"Beautiful resort, very well maintained with excellent staff and good food. It is very quiet and nothing within walking distance so must arrange taxi if you want to leave the resort. "

"This resort is clearly attuned to the 'customer experience'. Everything theyvdo focuses on whether the experience w/b enjoyed/appreciated bybthe customer. The dive operation is superb, the food service and food are outstanding, housekeeping is excellent, the service team is beyond warm and friendly -- the overall resort is beautifully comfortable. "

"Was a wonderful stay for a family reunion. The views were amazing, rooms were very comfortable and hosts were friendly and helpful. Our shuttle driver Ravi was personable and ready for a ride whenever we were in need. "