"The hotel staff were very good, the room clean & beds good. We had a good night with undisturbed sleep & a hearty breakfast. The hotel building is in need of some TLC though, threadbare/frayed stair carpets, the chair in our room needed reupholstering, paint work, woodwork & door frames particularly at suitcase height were bashed & chipped. The overall impression is good though - clean & pleasant smelling, but on closer inspection it is tired & needs refreshing."

"I'm in a wheelchair so requested an accessible room. One of the best/most accessible rooms i've stayed in. There is a big wide ramp out front with plenty of disabled parking. Room was large and open for maneuvering and bathroom had a sink, shower and toilet setup that was well thought out and simply just worked. I even used the pool which had a lift for disabled folks to get in/out. Had a great stay and a great time. Lovely friendly people and very helpful. My wife even pulled the...

"Lovely night away from the kids, just to two of us, room was clean, cared for and overlooking the bay. The village has lovely amenities and pool, exceptional staff and a great night away."

"I had requested no feather bedding at the time of booking due to my wife’s severe allergy. Annoying on arrival the bedding was feather- it was changed quickly but my wife was aready starting to have allergy symptoms when it should have feather free on arrival "

"I've stayed at this hotel many times and this was my fourth visit this year, facilities are superb, beach and marina within touching distance, city centre just a few minutes walk away, great location for the Mumbles and all the beaches in the Gower."

"Good location to explore city centre. "

"Great hotel"

"Our room was really spacious and clean. The bed and pillows were very comfortable and the bed itself was huge. There is a restaurant/ bar attached which served nice drinks and had a nice seating area outdoors. The staff were very welcoming and checking in and out was easy. We stayed in this hotel as we were attending a concert in the Principality Stadium. It was the perfect location for this as it was only a 15 minute walk from the hotel."

"Attended a wedding at Hensol Castle and stayed the night at The Vale. The shuttle buses between both venues offer a great service. The room was lovely and had everything you would need. And the bed was huge! I didn’t get the chance to eat at the Vale but my family did the night before and said food was great. "

"Comfortable. Clean. Quiet. Didn't use the bar or restaurant as it was a flying visit "

"A convenient location. Plenty of free parking. Large room, comfortable bed. Fast service in the bar and restaurant. Easy check-in."

"Lovely old building sympathetically restored. Location is perfect for Swansea Arena shows. Charming welcome by Amy who looked after us so well. We stayed in a suite (thank you). It was a very large room with faultless wifi, aircon and amazing bathroom plus included mini bar. The room itself was very large. I think the ceilings were 15 feet high. Breakfast had some cold buffet items and a large selection of fresh cooked alla carte items: the room, service and food were all first rate. This...