"I believe we were given an upgrade. The top floor room was very spacious and beautifully appointed. The complementary wine split was very appreciated. The small village is easy to navigate and the hotel is easy to find. Breakfast is served at your table buffet style; pick what you want. You can also order hot items. The restaurant in the evening is prepared by a Michellin veteran chef."

"Beautiful hotel, centrally located in Haro."

"Great hotel next to Cathedral. Nice spaces to sit in. Was hard to open our room door. Ancient handle and old fashioned large key. Room was nice overlook if a courtyard. Good shower and beds good. Would stay again. "

"The thermostat was not responsive. At first we wanted it warmer then it took 24 hours to become warmer and then it was too hot and took over 12 hours to become cooler again. There was a smell of sewage when we first got there. The bedroom with the door to the back yard had bugs on the ceiling and floors. They were spiders, ants, and small fruit flies. They only gave one bottle of water for our whole trip. We would have loved a lot more water. Their communication is very poor, it took over 12...

"Everything was amazing. Lovely place, awesome service. We loved it"

"Un entorno natural maravilloso, un lugar histórico y artístico incomparable, un lugar estratégico para ver una zona densa en Historia y gastronomía "