"9/10 all around except the AC’s in the rooms doesn’t work well as it should but overall stay was excellent."

"Do not book a room in this hotel! They will double book your room and send you to another hotel 30 min away. The room was paid for and when my mother arrived to try and rest before an international flight the next morning, she was notified that her room was unavailable and that she would be sent to another hotel. She waited 2 hours and had to pay for the transport arranged by the hotel. Unacceptable treatment of guests, was our experience. Never booking here again."

"Excellent Stay with One Breakfast Disappointment! The Excellent aspects: Perfect stay overall: Everything about my time at the Riu Plaza Gresham was truly excellent. Top-notch service: The staff was professional, welcoming, and highly attentive throughout. Great experience: Room comfort, cleanliness, and the central location were all outstanding. We travelled by Aircoach right outside the door of the hotel from Dublin airport. The Downside: Breakfast quality: the only disappointment was the...

"The staff were the highlight of the stay (though the hotel was great too). Amy and, in particular, William from the front desk did everything to accommodate us, answering all our questions and really ensuring our stay was top notch. The location was great (highly recommend the cafés, next door, in the building with the Dublin Museum). The room was extra spacious and the treats from automatically being enrolled in the Hilton Rewards Program were extra nice too."

"Staff were friendly and helpful . You need parking facilities"

"The instructions to shuttle say “use the right channel” to the shuttle. Does “right” mean “righthand” or “correct” in this sentence? We followed the “correct” channel to the “shuttles” and never found this hotel pick up. Very confusing. This hotel is a crazy maze. Our room was not listed on the wall (170). We ended up doing a lap trying to find our room. When I opened the fire door to our wing, it smelled very musty, like water damage. Our shower pan filled up and over flowed on the...

"Clean room, great staff"

"Wonderful reception - Bernadette was so welcoming. Food was amazing at the restaurant. Room was always well cleaned and spotless. Comfy beds!"