"This hotel is nowhere near 5 stars. From the moment we arrived, the experience was disappointing. The staff was consistently rude, and the maids in particular were extremely unpleasant. The room itself was unacceptable — there was mold in the bathroom, the curtains were stained, and the toiletries provided were of the cheapest quality. Breakfast was by far the worst part: almost no options, the food was cold, and completely inedible. Overall, this stay was a huge letdown. I would not recommend...

"If you like a clean, comfortable, quiet hotel with beautiful pool area within a 5 minute walk to the beach, this is the place for you. Excellent breakfast, friendly staff service, a several restaurants within walking distance. Downtown area is an easy 20 minute Uber away. I will be back."

"This hotel is great if you want to party. It is literally in the Red Line Beach Club. Ironically, this is the worst thing about the hotel. You must go through bouncers and staff on the way to your room. It is not a traditional hotel, but more of staying in a casita in a resort. "

"The location of the hotel is very good, nice and quite area. the service is also good. Staff are very friendly and helpful. "

"My only issue was the door which was extremely frustrating. The staff was amazing though!"