"Deadbolt to leave the room jammed and I could not exit. Attempted to call front desk and realized there was no phone in room. Finally made it out and all hotel did was move my room, no offer of an upgrade of compensation. Checked out a day early and they still charged the full stay. "

"Very pleasant 2 night break in Eastbourne Everything was good - plenty of parking outside hotel with a parking permit, food was good too Had a standard double on the 7th floor & it was spacious enough & certainly not cramped I did view a sea view/balcony room & that was superb All staff were so very friendly & very accommodating "

"Really big and nicely decorated room which was spotlessly clean, friendly staff. Would absolutely return "

"Yes loads of parking, the room was not clean the beding was dirty no hot water for showing trouble at night outside at 3 in the morning and police in the building an the staff not nice there no out side key if you go out for a night you can't get in "

"Nothing Grand about this hotel,arrived after a long journey from France,no parking available on-site had to park on site road which ment we had get up early next day to move the car by 9.We were also told we'd have to pay £5 if we wanted to park at the hotel.I was'nt aware there was a charge.We booked a double room but was given room 510 which was a family room.The window handle was broken so it did'nt shut,the window vent would'nt stay closed and it was blowing a gale outside so the room was...

"Get time "

"Didn’t quite realise how ideally situated it is to the tunnel to France Staff very friendly and helpful, particularly with directions to the terminal We had a meal of an evening which was more than nice enough and breakfast as well, which is well presented and laid out fine selection plenty enough for the road"