"A clean, comfortable, and modern hotel with a great breakfast. Walking distance from the bus station, right on the main road that is by the ocean, so it’s easy to find."

"The hotel is located in a nice area. But it could do with some modernization. The room looked dated but met all my needs. Breakfast was good but a negative would be that they open the breakfast a little late on weekends. I had an early taxi which meant I couldn't have it due to that. Although a takeout was arranged for me. The young man at the front desk in the evenings was very helpful (he had glasses and a red tie)"

"Service by front desk was mediocre"

"We last stayed at the Bonaparte in 2010. The years have not been kind to this once elegant property. It is indeed "tired", as others have remarked. The kind staff cannot make up for rooms that show signs of cosmetic rehabilitation years past, now in desperate need of further attention. The bedding is old, the furnishings in the rooms basic. The Providencia neighborhood is quiet and safe, but it is a ways from the central city. Santiago traffic is fierce. If you are in the city as a...

"Stayed here twice during my time in Chile and can’t speak highly enough of the staff who were so friendly and welcoming. Remembered my name when I returned for the second time at the end of my trip! Special mention to Alvaro on reception who, when I was stressing about the airport transfer I’d booked not arriving, not only tracked it on his computer but also waited outside with me and my luggage when it was close. Location is good, short walk to Cerro San Cristobel cable car and is also just...

"El hotel está descuidado. Manchasven los lavabos, la piscina sucia. Lo unico que rescato es su ubicación."

"Desayuno aceptable, instalaciones aceptables, buena ubicacion pues eta muy cerca del metro, lastimosamente me cobraron mas porque pague con tarjeta de debito internacional, por todo lo demas bien."

"The room was spotless, with very friendly staff always ready to help, a very well located hotel with very relaxed common areas , with no doubt I will choose it again."

"Great location. Convenient to everything. Bar floors, unit was clean. It will be my go to when in Santiago again. "