"Everything was fantastic, 10 out of 10. The Shalet was spotless, it had a lovely wood fire and an electric heater. The rooms were all done in wood panelling, there was kitchen and laundry facilities and the spa bath was a lovely extra touch. Despite the rainy weather, we were very cosy and warm."

"A basic room, but very clean and maintained. However, there was a problem with the shower having no facilities for putting in shampoo, soap, etc., and only one cake of soap was provided for a two-night stay. Also, we booked and paid for a deluxe, downstairs room, but were upstairs, which made it very difficult for my wife, who has mobility problems. The stairwell closest to the restaurant did not have a working light, which was a problem once the night arrived"

"Beautiful stay in the heart of nature We loved the thoughtful little touches like fresh milk in the room — such a nice surprise. The spa bath was perfect for relaxing after a long day of hiking. The on-site restaurant served delicious local food, and the location is ideal — just a short walk to the national park. A peaceful and cozy stay!"

"Excellent value for money. Enjoyed our stay in Queenstown. Restaurant food at “Cha9”was awesome. "

"This experience was a total delight and I have recommended it to everyone I have met since our stay there."

"Spacious and with a very comfortable bed"

"This property is stunning, the rooms are beautifully appointed, the staff are friendly, the dinning room are bar area are great for relaxing with good food options and the view and scenery around the lake are unbelievably good."

"Basic things that were neglected or done poorly 1) no pre check in email was received resulting in us being stuck outside the property as we were not informed of the access code to gain entry into the property. Imagine being caught in a situation when you had 4 cars backed up behind you and you couldn’t get in - enough said 2) no air conditioning in the rooms and the windows can’t be open. Rooms are hot, stuffy and poorly ventilated- would have been helpful to have that piece on information on...

"Unit was nice. Spa was good. Clean. Quiet. "

"We stayed in the Church and it was magnificent, the minute we walked in our minds were blown, downstairs had lovely leather single seat winged backed chairs with accompanying Ottomans were great, stained glass windows reflecting coloured light in downstairs. Upstairs there was a king sized roccoco style bed with a huge reading nook that looked back downstairs. If you are looking for somewhere to stay that is unique and extremely well appointed then this is a must. "

"Covered private parking. Clothes washing excellent. 2 Toilets. 2 Showers. Parking for 2 cars. 3 Good sized lounge rooms. Space age toaster and kettle. Thankyou."

"Views, clean rooms, plenty of room, 4 bedrooms "