"Huge language barrier…no English at all…food was ok… Rooms are dated but the property is stunning If you are offered a butler, Juan Carlos was fantastic took care of all our dinner reservations and accommodations to a birthday was fantastic.."

"Booked 2 rooms for me and daughters for our vacation at a smaller resort this time. What I received 1 rm that I ordered and 1 that was outdated, infested with ants and did not have the amenities of my other room such as a balcony or drawers in the room. My room was secluded in a corner overlooking the flat roof and an ac unit. This reservation was made months ahead even on their website a superior king room in which I booked I clearly only received 1 out of the 2 . I was told they couldn't...

"Friendly staff. Resort itself was ok little under maintained, but was overall nice for the price."

"I loved it 10/10"

"La realidad, me gustó, mucha variedad de comida, entretenimiento todos los días a toda hora, el personal muy amable, ambiente familiar y divertido para todas las edades. Mis únicas dos quejas fueron; el mal olor en el baño, un olor fuerte y los receptáculos no funcionaban, había 6 y solamente funcionaban 2. Era un problema a la hora de cargar los dispositivos."

"Buena"

"Breakfast was amazing, the view from the rooms and breakfast area are to die for. Breakfast was amazing fresh fruit and juice. Staff was very friendly, kind and helpful. Definitely recommend to stay if traveling or visiting San Juan"

"We’re to begin first spend a few more dollars and go to a better place. The only bright spot was Avador he was amazing. He would make me think about going back. Everyone one else on the staff was rude not helpful and juts didn’t seem happy. No customer service training at all. The food was terrible. Restaurant scammed us. Told us fried fish was $20 then can back and said oh it’s $45 a fish. Beach was amazing but the constant harassment of venders was unbearable so could not stay on beach. Got...

"Convenient location, helpful staff. My only issue was the location of the AC it is positioned in such a way that the cool does not air circulate through the bathroom. With no other mirror in the room I ended up sweating in the face while applying the makeup. I must commend the staff for being very obliging with all requests."

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"i can tell you that the location is great! The guy who is the cab driver for the hotel he is great too and I found him reliable and trustworthy when we booked him to go to a few places. The hotel itself is not for me at all. I read the reviews before booking and others seem to like here but it is not for me and I would never return. I'm just not used to staying in motels. If I'm honest their website pics of the place look so nice and new but it didn't meet reality but maybe its just the room...

"All good"