"Ac did not work and we could not sleep. Pool was tiny and the vending machines empty. Rooms very small. I will not be back. Safe was not fastened to anything."

"It is over priced and over charged place with smallest room . Concierge was not helpful one person lied saying we don’t have outside facing or city facing . Utilities like tv etc was not working . Except location this hotel has nothing good"

"Excelente"

"la recepcionista nos tocó la puerta en la mañana gritando muchas veces porque según teníamos que hacer check out cuando aún nos faltaba una noche de estancia, haciendo que saliéramos del cuarto."

"Los cuartos eran bastante cómodos, solo que no fueron específicos en algunas cosas como por ejemplo en el proceso del check in no me dejaron saber que cobraban por las bebidas y meriendas que estaban en la nevera, me enteré al hacer el check out. Otra cosa que me pasó es que en la barra si uno pedía un café al momento te lo querían cobrar y otros no te cobraban la bebida; y lo que no me gustó es que se dependía de una tarjeta para tener el aire acondicionado prendido y cuando regresaba en la...

"Bueno en general"

"The hotel is beautiful. Although completely modernised it has some beautiful old features. The staff were lovely and so helpful and the rooms were so nicely decorated. It’s smack in the middle of all the action too. Honestly I wouldn’t hesitate to stay here again."

"The room size is quite spacious, providing ample space for comfort and relaxation. The staff is exceptionally helpful, always ready to assist with any requests or concerns, which greatly enhances the overall guest experience. However, it’s worth noting that the rooms are not particularly well insulated. If you are a light sleeper, you might want to reconsider staying here, as external noise could potentially disturb your rest."

"Muy limpio y seguro. Necesitamos una plancha y aunque no estaba incluido nos la proporcionaron. ¡Un diez!"

"I loved how the bathroom sink had a shelf as well counter top space so getting ready to go out had a nice set up. The location was perfect and we absolutely loved the breakfast there at the hotel! Soo many wonderful choice of food options! Staff was very helpful !! Will definitely stay there if I go back to Madrid :)"