"The staff was extremely accomadating and kind especially the ladies working the floor at breakfast, Helena and the Jamaican lady. Blessing at the front desk took great care of us. The breakfast was way more than I expected, very large. The only "complaints" I have which really are not a big deal, there were no flavored coffee creamers, the pool was not heated and I did not realize parking was not free. The hotel was clean, very beautifully decorated with plants and the room was very large and...

"Clean. Friendly staff."

"I understand the cleaning crew want to clean & go home, but i don't like when they start knocking at the door 30 mins prior to me checking out. It makes me feel rushed. "

"The hotel was very clean and the staff was nice and friendly. The beds were so comfortable. We will definitely stay here again."

"Had a great stay. Would stay again! "

"I've stayed at a Sonesta property in Baltimore several times, so the name already came with a positive outlook. We just needed somewhere to lay our heads after each day of a music festival nearby. Everyone with whom we interacted was friendly, outgoing, and helpful. I lost a key card the first day and getting a new one took only a few seconds. The room was clean, and the ice maker in the refrigerator was very much appreciated. Most importantly, it was nice and quiet. I would, without...

"Have stayed at this property for a number of years. Always consistent quality, hospitality, and amenities. Very convenient to Colonial Williamsburg. Current construction of 37 new townhomes is not as intrusive as we thought it may be. This is our first stay in the last 6 years and we were surprised by the new parking fee of $20/day+tax. If that was disclosed in advance, it was not clear on Trivago when we made our reservation. Hidden costs diminish customer satisfaction for what has been a...

"Excellent place to stay"

"I love coming to this resort . I get to relax and sleep . "

"Booked a room here last minute after the horrible mistake of booking a room at the days inn down the street. We were immediately welcomed with open arms. This hotel and our one night stay were fabulous!"

"Great people"

"Hotel is Decent the staff were great"