"Breakfast staff, especially Rosa Zhang,and check-in staff exceptional. Rooms are large and clean, but property is just a little dated. Good value for money."

"服務人員禮貌，環境整潔"

"Very pleasant stay! We were planning to stay at another international 5-star nearby , but it was full so we booked this one instead mainly because of the swimming pool. It’s a good surprise to us! The room is big, Gael maintained facilities and very good service comparing to intercontinental hotel nearby. Good service overall, but not perfect. I went to the front to ask if we can borrow a knife for cutting fruits, the young lady replied impassively that it’s not available without any...

"My stay was amazing. The staff are very accommodating and friendly, where they make you feel right at home. The rooms are immaculate in design. The location is perfect. Definitely will return when in Shenzhen again. "

"Second visit and it was just as comfortable and welcoming. Everything was good. The washing machine did take a long time to complete its wash and dry cycle. Can be better there. "

"Ein exzellentes ruhiges Hotel. Das Personal ist sehr nett. Das Frühstücksbuffet sehr reichhaltig. Eine sehr gute Musikauswahl in der Lobby. Komme gern wieder."

"Perfect, good position, and good service."

"Great hotel."

"好正 第一次住有lounge 既5星級酒店。 愛上了"

"整體環境尚算不錯，酒店房間寬敞，前台服務員尚算有禮貌，但是酒店位置比較不方便，但性價比來說是十分不錯"

"Best place to stay "

"Luxury service, even if the front desk doesn't understand English, they will do translation chat with you to make sure everything is properly communicated. Very clean hotel next to a high end mall and easy access to the metro. Highly recommended."