"Located near to shops and One Batam Mall"

"Excellent customer service from the security to check in counter and housekeeping staff....super convenient...next to the mall and ferry terminal"

"Clean room and nice breakfast"

"Overall the hotel was good. Just disappointed with their spa massage. Me & my husband had a 2 hrs spa treatment that includes leg bath( just washing your feet - less than 2mins). 30 mins body scrub ( we only have less than 15 mins) And is very unprofessional & messy. 90 mins aromatherapy massage with hot oil. But the oil wasn't hot/warm. Diffenitely less than 60mins. Me & my hubby feels they just rush to finish. At the end we realised is exactly 2 hrs. But the conclusion is the 2 hrs it...

"Good location, nice breakfast spread and many shops around to shop."

"Everything were good except for pillow quality was poor causing uncomfortable rest."

"simple hotel with basic amenity. no frill"

"I am a repeated guest and once again I am very statifised with the apartment. Keep up the good work"

"Makeup room service needs to be improved. One morning, I waited till 11.45am for makeup room and need to call for the makeup room service. Also realized that room was not vacuum for my 17 nights stayed during the makeup room service. Also noted that makeup room service like to wait till i am back from breakfast therefore coming to makeup my room. Because i think they expect tips. "

"Friendly Staff"