Apartamentos en Willowbrook

"Great location and amenities. Unfortunately there is no insulation between floors and there was a very loud group above us one of the nights and it was quite disturbing. I don’t think it was a party, but they were speaking very loudly. I did notify management but honestly I don’t think the group was having a party, it’s just that the lack of insulation is problematic. Be aware that one of the bedrooms does not have a full wall so noises from the living area can be clearly heard in that bedroom. ...

"Communication with the host was top notch. She responded in a timely matter each time and explained in detail any question I needed answered.We did have several issues regarding our stay. The listing did not state that the property had no elevators to the 3rd floor where our room was located. We had to drag very heavy luggage up 3 flights. Some of the blinds were damaged as well. Also, we were eye level with the train that passed, at times every 5 minutes. So the noise was on another level. They...

"The unit was fantastic and exactly as described. The customer service was impeccable and they were always right there to answer my questions. They even had someone meet us at the door to make sure we could get in okay."

"The service was top notch at this property. The hosts were super responsive and professional. The location was incredible. Loved being able to cook in the apartment. The apartment was newly renovated and very urban chic. "

"Everything was walking distance and had everything needed for a comfortable stay "

"Didn’t get to code on time to get checked in. Waited 20 min at the door in the heat. Someone who lived at the property let us in. I reached out to them earlier in the day to ask for an earlier check in because my mom wasn’t feeling well. I literally had to argue with the rep to give us more towels. The refused to give me another blanket. Apartment is not handicapped accessible. Had to walk 4 flights of stairs with luggage and my elderly mother. The whole process the worst ever. And don’t talk...

"Great place! The location is perfect. The apartment was comfortable for 5 people. Love the king beds in each room.It was clean and the staff was very helpful.Would definitely stay here again!"