Hoteles cerca de West Lake - Portage

"Room looks great"

"Muy buen hotel y ubicación."

"Bueno para la familia "

"Kim at the front desk NEEDS to be recognized!! She goes above and beyond to make you feel comfortable and welcomed. I feel like I’ve known her my whole life because of how friendly and worm she is."

"Everything good "

"Se acabó el papel higiénico y no nos dejaron más. Hubo que ir a pedir 2 días seguidos que lo hicieran. El sofá cama es muy incómodo y tenía suciedad en el piso bajo el sofá. Aunque sabían que éramos 4 en la habitación, sólo dejaban 3 toallas. Tuvimos que solicitar la toalla extra 2 veces. Lo bueno: buen desayuno , buena atención en el counter de la entrada. Bonitas instalaciones. "

"Exelente "

"I loved the mini market and free coffee everyday. I didn’t liked how they were having issues with there payment system and it took much longer to check in because of that."

"This hotel was wonderful! It was clean, spacious, and comfortable. The staff was friendly and very professional. We truly enjoyed our stay and will definitely return. Five stars!!! "

"Staff was very nice,room was very nice.Lots of options for Breakfast."

"Excelente opcion"

"Trato muy desagradable por parte del recepcionista y personal de seguridad que estaban albergando un evento privado. Terrible experiencia. Jamás regresaría a este lugar "

"Me gusta el concepto de suites para familias."

"Room was nice, staff is courteous and helpful. Breakfast was tasty "

"Excellent room and breakfast! The tub was great, plenty of room for two. Customer service was top notch. Right in the heart of downtown Kalamazoo. Very romantic trip back in time."

"Agradable, buen desayuno, buena ubicación. Front desk podría procurar estar más atento si hay alguien en el lobby"

"Solo estuve dos noches de lo planeado , la primera habitación asignada no funcionó la llave de acceso, nos asignaron otra en el primer piso en el pasillo tenía filtración de agua en varios puntos en el techo donde el olor a húmeda está muy fuerte , el hotel en varias área se observa en deterioro "

"At check-in, staff was having conversations with each other about other staff members and paid little attention to me, almost like I was an intrusion. They never greeted me and kept talking down about other staff members the whole time I was checking in. I didn't feel welcome at all. Rooms were adequate, about what you would expect for the amount paid. Run-down, mauled furniture, slight smell of Lysol trying to cover up the pet stench. Parking lot was a disgrace -- very icy and not salted....

"Good"

"Todo perfecto"