Hotels a Waipouli, Kapaa

"The rooms are only cleaned every 5th day. How every they changed this without notice. So we almost didn't get it cleaned. All the ice machine were broken. When you brought issues to the staff, the gave excuses not remedies. We have stayed here before and had went down hill tremedusly."

"Nice beach front hotel. We enjoyed our stay."

"We really enjoyed our time at this resort. We had ocean view and they offered 3 pools with jacuzzi to choose at any given time. The grounds were so lush with beautiful tropical foliage. And we felt very safe with security on the property grounds."

"Tolles Hotel, gute Lage. Schöne Pool Landschaft 😊"

"The property is located at the oceanfront of Kauais beaches, in Kapaa."

"For the price of 1 night here I was a bit let down on the conditions. Right away smelled a musty smell in our room until after we ran the A/C for a bit. Some Of the carpet by the elevator was rippled enough to trip on lol. And biggest gripe for me was our window from the room was soo dirty we could hardly see the great view the room could have had. Bed was very bouncy and stiff/thin so not a great night sleep. Property is beautiful, staff was great, location is good."

"We stayed here for a week and we loved it! It was very cozy and the staff was friendly. Very close to the bike path and the beach. They had beach towels, bikes, movies you could check out such as Jurassic Park, and beach chairs you could use. Only thing was the pool was closed for maintenance the whole time and the maintenance man would only let friends and family use it. Wasn’t too big of a deal, we just went to the beach instead. There was a cute cat there as well, very skiddish but liked to...

"Expectational Customer Care! Due to Hurricane Lala and cancelled flights, we were unable to make our reservation. Notwithstanding that the booking was non-cancellable, we contacted the hotel to enquire about a refund in the exceptional circumstances. We received an immediate positive response and they and Expedia have now processed the refund. MAHOLA"

"I was never aware that this was a private rental and I had no access to the resort activities"

"room was clean there was a paint patch in the bathroom tub that was peeling,tells u it it really being cleaned. not sure how often then clean but the 6 nights we were there our room cleaned once,the reception desk was ok not as friendly & scars that checks on the guest given it’s a resort esp. during the storm.We were there during the storm & not a lot of activities that the guest could enjoy they had movie going on all day in the conference room, with free treats It would have been nice if...

"Great place to stay , staff was very helpful and nice ."

"Great staff"

"Close to most of places to visit"