10/10
Overall for the price, quick responsiveness and pleasant demeanor of their guest relations team, this property was excellent!The check-in process was really fast and easy at their company's nice headquarters office located right there on the island with easy access for guests to find it as they arrive on the island.I was pleasantly surprised to find that the chairs for the living room were nicer and newer than those that appeared in the pictures on the listing. Also, the private beach was truly that private and that felt great for safety. We had one incident where. It appears that a palmetto bug roach came in from the balcony, but their team was super responsive. We shared our fears of more outside beach intruders with them and they had someone come out *immediately* to spray the balcony and doorways and they even had sprayed the day before we came. We did not see any other issues with bugs and did not see any that appeared to have come from within the unit. The listing owners are a full company, so there are some formalities that you would not find with an individually owned unit in VRBO, at first this was a bit more than I expected but with the additional formalities, you absolutely receive additional support, care & 24 hour access that comes with it in case you need it. They are a full team that has been doing this for quite a while, I would highly recommend and I'm glad that we stayed at their property & had a great experience.All amenities worked, all good.
Yolanda P.
Se alojó 3 noches en abril de 2025