4/10, Deficient
Indiana S.
10 de set. de 2025
Què no li ha agradat: Neteja
Inaccurate Listing, Sanitation Issues, And More
The listing describes the property as “beachfront” or walkable to the beach. In reality, the beach is not accessible on foot in any safe or reasonable way. The only trail is steep, unofficial, and not recommended by the agency. A nearby neighbor even shared that they had fallen twice attempting to use it. Guests should expect to drive to reach the beach.Access to the property also involves climbing over 50 steep stairs from the parking area (a challenge for anyone with luggage, mobility issues, or older guests). This was not properly disclosed in the listing.A severe plumbing issue occurred during our stay, with contaminated wastewater flooding the bathroom for almost 24 hours. The bathroom was completely unusable during that time, and we had to rely on bottled water for basic hygiene, and could not use the bathroom or the kitchen sink. Following this exposure, one of us became ill with symptoms linked to fecal contamination.Additional issues:• Ants in the bed• A strong mildew odor in wardrobes, making them unusable• Torn towels & stained sheets• A poorly stocked kitchen (only two mugs, broken cookware, no garbage bags, only one roll of toilet paper)Despite the above problems, the host denied any sort of compensation. We had to escalate the matter to VRBO, who reviewed our documentation and accepted responsibility.The location has potential, but this property is not as advertised and lacks proper maintenance. I would not recommend it in its current condition.
Indiana S.
Estada de 7 nits (jul. 2025)