Hotel staff can sometimes be difficult to communicate with if you don’t have Google translate. This is our 6th time staying at the hotel because of the extremely convenient location to the metro, Disneyland direct bus, shopping, dining, and markets. Connects directly to a large LIFE market where you can buy anything you need from food to housewares. Simple, clean, but sometimes staff can be unpredictable. Breakfast buffet is the same everyday, every year. Never changes but it’s a good deal if you purchase with your stay. We will try the newer Richmond Keisi directly across from this hotel above the Kura sushi restaurant next time. This stay was a bit disappointing from prior due to how staff handled situations brought to their attention- bugs in room the first leg of our trip and second leg of trip when we returned A/C not working so we had to change rooms late at night. Despite small issues, we would still stay again due to convenience of location and all the surroundings. Location can’t be beat.
