Hoteles cerca de The Haven - Newcastle-upon-Tyne

"Staff were helpful and polite. The room was clean, with an excellent view. But the bed was not very comfortable, and the heating was not brilliant. The fixtures and fittings were worn and dated. Breakfast was ok, but could do with a decent coffee machine as you would find in similar setups. So in short, a potentially lovely place that just needs investment to upgrade it."

"From a warm greeting from the staff at check in to a delicious breakfast just before check out a perfect stay. Good luck to all the staff doing the coast to coast cycle ride, shows great character and team spirit. Will definitely stay again"

"Breakfast too big need to choose what you want not mentioned when ordering "

"Friendly staff. Comfortable room. "

"Room and bathroom was very clean. We arrived very late so the access codes were messaged to us following a call. Very thoughtful "

"We stayed here last weekend with our in-laws to visit family and the hotel was perfect for what we needed. The staff are really nice, I can only mention by name Jonathan on reception who was very helpful but all the other staff on reception were also lovely as well as the bar staff and chambermaids. We had two rooms just above the discotheque which is open at weekends and the night receptionist told us to expect a bit of noise but to be honest we were so whacked out it wasn't a problem. We...

"Standard room was clean & warm. Front reception woman was lovely & helpful with advice for our travels to Edinburgh. Value for money "

"Cancelled less than 24 hours prior to arrival, still no refund"

"Was bed bugs in my bed I had to end up going home did not get a picture but it was discusting was no one there when I left or no one there this morning when I had to go back to take my key so could not tell them"

"The whole process of being able to stay there was awful. I had emails asking me to verify my identity but no correct link sent. I was threatened with a cancellation without refund desite the fact they had not given me the opportunity to do what they asked. Having finally been sent a link I verified and arrived to be told this was very common. At the property Fire Doors were constantly janmed open."

"Better than expected - lovely building well maintained. Very clean."